Shipping policy
EU SHIPPING ONLY
We currently ship exclusively within the European Union.
We do not ship to Switzerland, Norway, the United Kingdom or any other non-EU destinations.
SHIPPING COSTS
| DESTINATION | SHIPPING METHOD | SHIPPING COST | FREE SHIPPING |
|---|---|---|---|
| Germany | DHL Standard | €5.00 | Orders from €100 |
| EU (excl. Germany) | DHL Express | €15.00 | Orders from €150 |
DELIVERY TIMES
Germany: 1–3 business days
European Union: 2–5 business days
Orders are dispatched Monday to Friday, excluding public holidays. Delivery times are estimates and may vary.
ORDER TRACKING
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
QUESTIONS?
For shipping enquiries, please contact us at customercare@thomkrom.com.
